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How cr789 Handles Your Personal Information

This page tells you exactly what data we collect when you use your cr789 account, how we use it, and who we share it with — covering everything from your JazzCash and Easypaisa payment details to the device you log in from.

Account data protectionJazzCash & Easypaisa payment privacyDevice and session dataYour right to access or delete dataPakistan-specific eligibility
cr789 How cr789 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply standard encryption to all data in transit between your phone and our servers — whether you are logging in over mobile data or a home network. Your payment method details, specifically your Easypaisa or Raast account numbers used for transactions, are stored in tokenised form so that raw payment credentials are never written to our database in plain text. Account security is further protected by OTP verification at login, meaning a code goes to your registered number each time access is requested from an unrecognised device.

Encrypted Data Transit

All data sent between your device and our platform is encrypted in transit. This applies whether you connect over mobile data or a local network.

Tokenised Payment Records

JazzCash, Easypaisa, and Raast transaction data is stored as tokenised references only. We never hold your wallet PIN or full payment credentials in plain text.

OTP Login Verification

Every login from a new or unrecognised device triggers an OTP sent to your registered number. You control which devices stay trusted on your account.

Data Retention Policy

We keep your account data while your account is active and for a period after closure as required by the rules applicable to supported regions. You may request deletion of inactive data at any time.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about what data we hold on your account, want to request a correction, or need to understand how your JazzCash or Easypaisa payment records are stored, our support team can help. Send your request through any of the channels below and reference your registered phone number so we can locate your account quickly.

Live Chat Open the chat widget from your account page and select the privacy or data query option. Our team will respond during staffed hours.
Email Support Write to our support address with your account phone number in the subject line. Include the specific data you are asking about for a faster response.
Account Help Page Log into your cr789 account, head to Settings, and use the Data Request form to submit a formal access or deletion request directly.

Frequently Asked Questions About Your Privacy

These are the questions we hear most from accounts registered in Pakistan — covering data access, payment privacy, cookies, and how to update or remove your information from our records.

We collect your name, phone number, and email address at registration. If you link a JazzCash or Easypaisa wallet, we record the transaction reference numbers tied to your account activity.

Payment data shared with processors like Easypaisa or Raast is limited strictly to completing your transaction. We do not sell or share your financial data with advertisers or unrelated third parties.

Log into your account, go to Settings, and use the Data Request form. Alternatively, contact support via email with your registered phone number and we will send your data summary.

Yes. Submit a deletion request through the account Settings page or by emailing support. We process deletion requests for inactive accounts and confirm once the records are removed, subject to applicable regional rules.

Cookies maintain your session so you stay logged in across a short break and do not have to re-enter your credentials. They also help us understand which pages load slowly on mobile so we can fix them.

Any login from an unrecognised device sends an OTP to your registered number. You can review active sessions in account Settings and remove devices you no longer use.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.